What is digital marketing, and what does it not do?

Digital marketing is the use of online channels, from Facebook, Instagram, YouTube and TikTok to Google search and messaging, to get the right person to take an action you can count: a call, a message, an order or a sign-up. It is not posting regularly: a page that posts every day with no goal and no measurement is not marketing. Nor is it buying advertising: blind advertising is spending, not marketing.

What it does not do: it does not replace a weak product, it does not guarantee customers, and it does not produce in a week what needs a month of testing. That is why a good plan starts with questions, before any ad.

Before any ad: what do you own?

Three things are prepared before a single dinar is spent. First, a place that receives requests: a website, a landing page or a business WhatsApp number that is answered quickly. Second, a written definition of a qualified request: who the person is, what they ask for and what shows they are serious (a city you serve, a minimum quantity, a service you really provide). Third, a way to record every request and where it came from: a simple sheet is enough at the start.

The place you own protects you: depending entirely on a page on an outside platform leaves access, data and display rules in someone else’s hands.

Who is your customer, and where are they?

Write in a few lines who buys from you, in which wilaya, what problem you solve for them and where they look for the solution. This decides the channel before the budget.

For scale: according to DataReportal, Algeria had 37.8 million internet users (79.5% of the population) and 27.5 million social media user identities in October 2025. The same source notes that these identities may not represent distinct people, and that audience size in Meta’s tools is not a count of active users.

So the figures say the audience exists, not that it is yours. Yours is narrower: a wilaya, a category, a need.

One channel first, and how to choose it

The business that starts on three channels spreads its budget and learns from none. Pick one channel according to where your customer is and the nature of your offer, and give it enough time. The table above compares the channels; here is a rule for choosing:

  • A customer already looking for your service (repairs, transport, training, registration): start with Google search, because the demand exists.
  • A customer who does not yet know they need you (a new product, a restaurant, clothing): start with Facebook, Instagram or TikTok, with short visual content.
  • A product or service that needs explaining: YouTube, or a short video that explains before it sells.
  • You sell to other businesses: LinkedIn and your website, with a message aimed at the person who decides to buy.

The test budget: how to set it without a magic number

No figure fits every business: the cost depends on the market, the competition and the product, which is why we publish none. The rule we follow: a small measured budget beats a large blind one. Decide what you can afford to lose while you learn and spend it on one channel, long enough, before judging.

To know what counts as success, work out the ceiling for the cost of one request: your margin on one sale × the share of qualified requests that become sales. If the cost of a qualified request in your test is above that ceiling, change the message, the channel or the offer, and do not raise the budget.

Measurement: what to record each week

Without measurement you do not know what works. Google Ads Help explains that conversion measurement shows which keywords, ads and campaigns bring valuable activity and helps you understand the return on your spending. Meta explains that the Meta Pixel shares your site visitors' activity with Meta (page views, add-to-carts, purchases and other events) to improve delivery and measurement, and lets you build audiences from your website visitors.

Do not measure only likes and views. Record each week:

  • The amount spent on the channel.
  • The number of requests received.
  • The number of qualified requests among them.
  • The cost of one qualified request.
  • The number of people who actually became customers.

Mistakes that keep coming up at the start

These are what we see most in businesses that spend on advertising without knowing what it returns:

  • Boosting a post with no precise goal and no definition of a qualified request.
  • Opening three platforms in the first week: the budget scatters and nothing is learned from any.
  • Judging by likes and views rather than by the cost of a qualified request.
  • Changing the message, the audience and the budget every two days, so nobody knows which change had an effect.
  • Neglecting the reply: a request that arrives and is not answered within hours is wasted spending.

The plan for the first month

A first judgement comes after a few weeks; a stable cost per request or per customer usually takes one to two months of testing and adjusting, as we tell our customers. Here is the plan for the first month:

  • Week 1: define your customer and the qualified request, and prepare the place that receives requests and the tracking sheet.
  • Week 2: launch one channel with one message and a small test budget.
  • Week 3: read the figures and change one thing only.
  • Week 4: decide whether to continue, adjust or stop, and write down the cost of a qualified request.

When to bring in an outside provider

If nobody on your side can write the message, set up the accounts and follow the figures every week, bring in a provider who hands you a written plan and a monthly report with figures. Ask: what is the plan before launch? In whose name are the advertising accounts opened? What do you measure, and with which tool? And what happens if the campaign does not work? Be wary of anyone who promises a guaranteed number of customers.

We offer digital marketing with a written plan, Meta and Google campaign management and a monthly report with figures, priced by scope.